Lounge Ambassador

Job Responsibilities:

• Assist in Club Lounge Food & Beverage operations;
• Provide courteous service to VIP guests and respond promptly to guests’ enquiries, complaints and requests;
• Promote Rewards Club and Ambassador Membership program;
• Ensure Club Lounge areas are clean and tidy at all times;
• Provide personalised serivce to enhance guests' satisfaction and check guests’ satisfaction to ensure total service excellence;
• Perform ad-hoc tasks when necessary.

Job Requirements:

• Diploma or above in hospitality management or related studies;
• Excellent communication skills with good spoken English, Cantonese and Mandarin;
• 1 year related working experience is an added advantage.