(Senior) Operation Officer

At Delta Asia Financial Group, we foster a supportive and empowering environment that enables our employees to shape rewarding career journeys. We are committed to your professional growth and development, and to creating a workplace culture that values collaboration, innovation, and excellence.

Responsibilities

• Provide administrative and operation support on Brokerage and Insurance business
• Provide quality customer hotline services by addressing inquiries and resolving complaints in a professional manner
• Manage the account opening processes for both individual and corporate clients
• Conduct comprehensive KYC, CDD, and AML procedures, including periodic reviews and investigations of trigger events
• Handle client fund and stock In/Out
• Perform other dealing duties as requested and assigned by supervisors
• Coordinate with other departments to ensure smooth commission payout and execution of promotion activities
• Participate in any projects as assigned

Requirements

• 2+ years of relevant experience in Dealing or Customer Services
• Holder of SFC Licenses is preferred
• Strong computer skills in MS Word, Excel, and PowerPoint skills will be an advantage
• Proficient in spoken and written English and Chinese, including fluent Putonghua
   

Candidates with more experience will be considered as Senior Operation Officer