Banquet Services Manager 宴會服務經理

Job Responsibilities:

• Oversee the full spectrum of banquet and event operations and ensure all events are set up and executed in accordance with Event Orders.
• Act as the primary point of contact for hosts during events, handling special requests, feedback, and any unforeseen challenges swiftly.
• Lead the Banquet Services Team to maintain the highest level of professional service.
• Work closely with the Event Sales Team to ensure smooth transition and execution.
• Manage the inventory of banquet chinaware, glassware, linen and equipment.
• Maintain strict adherence to food safety, hygiene and occupational health and safety regulations.

Job Requirements:

• Diploma or above in Hospitality Management or a related discipline.
• Minimum 8 years of relevant experience in banquet or catering service management, with at least 5 years in a supervisory role.
• Detail-oriented, well-organized and capable of working on shift, including evenings, weekends and public holidays.
• Self-motivated with a proactive approach to problem-solving and decision-making.
• Proficiency in point-of-sale (POS) systems, inventory management tools, and Microsoft Office applications.
• Good command of both written and spoken English and Chinese.

Benefits:

• Discretionary bonus 酌情性花紅
• 7-8 days off per month 每月7-8天有薪例假
• 12 days annual leave 12天有薪年假
• Birthday leave 生日假
• Family leave 家庭友善假
• Free duty meal 免費員工膳食
• Medical benefits 醫療及住院計劃
• Staff discount 員工優惠