Barista

The Landmark Mandarin Oriental, Hong Kong is looking for a Barista to join our F&B Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at The Landmark Mandarin Oriental, Hong Kong within F&B Service Division in Hong Kong, the Barista will be responsible for delivering attentive, personalised service, demonstrating strong product knowledge, and supporting guest satisfaction. The Barista reports to the Assistant Manager. 

As Barista, you will be responsible for the following duties:

• Prepare and serve coffee, tea, and specialty beverages  in accordance with The Communal standards
• Perform milk texturing and latte art using café equipment
• Take orders, upsell items, and handle POS transactions
• Ensure consistent beverage quality and presentation
• Maintain cleanliness of workstations and equipment
• Monitor stock levels and replenish supplies
• Deliver excellent customer service and resolve guest enquiries
• Support team operations and opening/closing duties
• Follow hygiene, safety, and food handling standards
• Perform equipment cleaning and report issues
• Perform any other duties as required by your department head from time to time

As Barista, we expect from you:

• With at least 1-2 years’ experience in Barista or hotel experience
• Passionate about delivering an exceptional F&B service
• Pleasant, presentable, service -oriented and good supervision skills
• Good communication and interpersonal skills
• Proficient in Cantonese and English. Mandarin is an advantage