Concierge Assistant

Kowloon Shangri-La, Hong Kong

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

 

About the Role

As a Concierge Assistant, you will be providing personalized guest assistance to ensure every guest enjoys convenience and comfort throughout their stay.

Key Responsibilities

  • Assist guests with luggage storage, pick-up and delivery of parcels, newspaper and messages.
  • Assist guests with travel arrangements, visa applications and transportation requests.
  • Provide updated recommendations on restaurants, shopping areas and tourist attractions.
  • Perform any other duties as assigned by Management.

About You

  • At least 1 year of relevant experience in the Concierge Department of luxury Hotels.
  • Reliable, customer-oriented and self-motivated team player with strong communication skills.
  • Good command of spoken and written English and Chinese.
More job information
Salary N/A
Benefits
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Food & Beverage · Hotel - General · Others
Location
  • Tsimshatsui East
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE

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