Assistant Chief Steward

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As an Assistant Chief Steward, you will be responsible for maintaining cleanliness and hygiene in kitchen and stewarding area.

Key Responsibilities

• Assist the Head of Department in managing the daily operations of the Stewarding Department, including cleaning processes, stock control and adherence to hygiene, safety, and health standards across all F&B areas.
• Plan and execute quarterly inventory counts; analyze losses and breakages, and recommend procurement of operational equipment as needed.
• Ensure effective communication within the Department and keep Management informed of operational matters and guest feedback.
• Liaise with the local Health Ministry on environmental and hygiene-related matters.
• Supervise silverware polishing, kitchen cleaning, and waste disposal while providing hands-on on-floor support.
• Promote environmentally responsible practices, including waste reduction and recycling.
• Perform any other duties and special projects as assigned by Management.

About You

• At least 5 years of relevant experience in Hospitality or Catering Industry, with minimum 3 years in a supervisory or similar role.
• Sound knowledge of food hygiene, workplace safety, and HACCP standards.
• Well versed in Microsoft Word, Excel, PowerPoint and Chinese Word Processing.
• Strong leadership, communication, and organizational skills.
• Good command of spoken and written English and Chinese.