RBW Insurance Manager - Hang Seng Insurance - Hang Seng Bank (HK)

Some careers have more impact than others.
 
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

Responsibilities

Strategy & Business Growth

• Develop and execute the business plan for the bank channel to meet sales goals.
• Analyze market trends and competitor activities to identify new opportunities.
• Lead business planning and performance reviews with the partner bank
• Create and run initiatives to increase insurance sales and penetration within the bank's customer base.

Sales & Performance Management

• Take full ownership of the channel's sales targets and Key Performance Indicators (KPIs).
• Analyze sales data to identify performance gaps and provide data-driven solutions.
• Work to continuously improve the insurance sales process and model within the bank.
•  Develop training, sales contests, and incentive programs to motivate the bank's sales staff

Product & Market Insight

• Provide feedback to internal product teams based on channel needs and market demand.
• Collaborate on designing and launching new insurance products suitable for the bank's customers
• Monitor product performance within the channel and recommend adjustments.
• Maintain expert knowledge of market intelligence, customer trends, and regulations affecting Bancassurance.

Partnership & Relationship Management

• Build and maintain strong, multi-level relationships with key stakeholders at the partner bank.
• Serve as the main point of contact for the partner, ensuring smooth communication and issue resolution.
• Manage partnership agreements, renewals, and performance review meetings.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in the insurance or financial services industry.
• A minimum of 5 years in a Bancassurance, strategic partnership, or channel management role is required.
• Proven track record of achieving sales targets and growing a retail distribution channel.
• Deep understanding of insurance products (Life, Health, etc.) and financial advisory/sales models.