Assistant Talent Acquisition Manager – Frontline Recruitment

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.

Location: Kwun Tong

Language: Chinese & English 

As Assistant Talent Acquisition Manager, you will drive high‑volume frontline recruitment for one of Hong Kong’s leading facilities management providers. Based in Kwun Tong, you will partner with the TA team and hiring managers to manage end‑to‑end hiring and ensure timely onboarding while delivering a strong candidate experience.

What you’ll do 

• Assist Senior Manager to manage the recruitment team to deliver the full recruitment lifecycle for frontline and large-scale operational roles

• Lead mass recruitment activities for frontline positions (e.g. cleaners, technicians, security staff etc.), including walk-in interviews, recruitment days, job fairs, and collaboration with NGOs, training partners, and government referral channels

• Source and screen candidates through multiple channels such as job boards, social media, referrals, community networks, and frontline-focused platforms

• Collaborate closely with hiring managers to understand manpower needs, role requirements, and candidate profiles across different business units and service sites

• Support the execution of recruitment strategies, employer branding initiatives, and talent acquisition campaigns designed to attract high-quality frontline talent

• Prepare analytical dashboards and recruitment reports to provide insights on manpower fulfilment, hiring trends, time-to-fill and talent pipeline effectiveness

• Oversee onboarding logistics to ensure smooth deployment, documentation and compliance for both corporate and large frontline hiring batches

• Build and maintain talent pipelines for recurring manpower needs across large-scale FM operations.

Key qualifications 

• Bachelor’s degree in Business Administration, Human Resources, Business Operations, or a related discipline

• Minimum 4 years of recruitment or talent acquisition experience, preferably within facilities management, property services or other related industries with supervisory exposure

• Proven experience in frontline hiring, high-volume recruitment, or mass onboarding campaigns

• Solid knowledge of employment ordinances, recruitment best practices and basic talent management principles

• Good command of both written and spoken English and Chinese (Cantonese and Mandarin are advantages)

Personal skills you excel 

• Strong communication and stakeholder management skills, with the ability to engage confidently with candidates, hiring managers, and external partners

• Well-organized, self-motivated, and able to manage multiple recruitment projects in a fast-paced, dynamic environment

• Proactive, solution-oriented mindset and capable of working both independently and collaboratively

• Self-driven and proactive, with a strong sense of ownership and accountability

• Results-oriented mindset with the ability to meet recruitment targets and timelines

• Strong organizational and multitasking skills, capable of handling high-volume recruitment in a fast-paced environment

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.