Flower Shop Manager

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role 

As a Flower Shop Manager, you will be responsible for leading Flower Shop operations and delivering elegant floral experiences throughout the Hotel. 

Key Responsibilities 

• Manage daily Flower Shop operations and team performance  
• Plan and oversee floral arrangements for the lobby, public areas, guestrooms, F&B outlets, and events  
• Ensure all floral designs reflect Shangri‑La’s standards of quality, creativity, and elegance  
• Handle bespoke guest flower orders with professionalism  
• Manage flower procurement, inventory, and replenishment  
• Monitor sales performance and maintain accurate records 
• Perform ad-hoc duties assigned by management  

About You 

• At least 8 years of relevant experience in floral arrangement or flower shop operations, preferably in Hotels or luxury floral retail. 
• Proficient in Microsoft Office applications, including Word and Excel. 
• Strong creativity with a good sense of design and aesthetics. 
• Good command of both spoken and written English and Chinese.