Assistant RBW Insurance Distribution Manager - Hang Seng Insurance - Hang Seng Bank (HK)

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If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Assistant RBW Insurance Distribution Manager. The role will be responsible for developing and implementing Insurance manned channel sales strategies and plans, managing sales analytics, data-driven insights, and providing frontline engagement support for driving retail business.

Principal Responsibilities

• Take ownership of KPI: Insurance Maturity Recapture, New to Insurance penetration and Mainlander Business.
• Collaborate with internal key stakeholders to develop and implement insurance sales strategies, business and marketing initiatives focusing on retail business to achieve revenue targets.
• Drive strategic initiatives in collaboration with internal and external counterparts, including but not limited to product development, sales journey revamp and frontline engagement.
• Manage sales analytics and data-driven insights to provide recommendations for performance improvement and capture sales opportunities
• Monitor sales performance and forecasts, and prepare management reporting materials Monitor industry trends, conduct market research and competitive analysis to identify opportunities for growth

Requirements

• University degree preferably in Business Administration, Marketing, Economics, Insurance or related discipline
• Minimum of 3 years' experience in strategy and planning, sales analytics, or related field
• Good knowledge of retail banking business, with strong business acumen and numerical sense. Experience in insurance business is advantageous
• Self-driven, with the ability to solve problems with conceptual and analytical capabilities to deal with ambiguities
• Strong communication and interpersonal skills to negotiate and manage relationship with internal and external stakeholders
• Understanding of sales pipeline management and forecasting
• Excellent written communication skills & high proficiency in English, Chinese and Putonghua. Proficiency in MS Office, especially Excel and Powerpoint
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes, with the ability to work independently and under pressure

(Candidates with less experience will be considered for junior role.)