Captain - Amber

Mandarin Oriental The Landmark, Hong Kong is looking for a Captain - Amber to join our F&B Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at Mandarin Oriental The Landmark, Hong Kong within F&B Service Division in Hong Kong, the Captain is responsible for providing a high standard of service which is friendly, attentive and responsive to guest needs. The Captain reports to the Restaurant Manager.

As Captain - Amber, you will be responsible for the following duties:

• Greet the guests, take orders and  deliver food & beverage items according to hotel’s standards and procedures
• Assist in maintaining smooth operation of assigned section
• Be in charge of the assigned section to ensure smooth operation
• Monitor back of house and run food between kitchen and dining area
• Ensure high level of customer satisfaction by being attentive to guests’ needs and response timely throughout the dining experience
• Perform any other duties as required by your department head from time to time

As Captain - Amber, we expect from you:

• Minimum 3 years of Fine Dining restaurant experience
• Experience in French fine dining or Michelin-starred restaurants will be advantages
• Passionate about delivering an exceptional F&B service
• Pleasant, presentable, service -oriented, a team player with good communication and interpersonal skills
• Good command in English, knowledge in other languages is an advantage