Guest Services Agent 酒店前堂服務員

Responsibilities:

• Provide check-in and check-out services for guests
• Greet and welcome guests, and respond guests’ enquiries in a professional manner
• Assist in daily operation at Front Desk

Requirements:

• Good command of both English and Chinese (Cantonese and Mandarin)
• Diploma holder or Certificate in Hospitality Management or related disciplines.
• Outgoing, customer-oriented with strong communication and interpersonal skill
• Knowledge of PMS (e.g. Opera / Cambridge) would be an advantage
• Fresh graduates will also be considered

Working Location:
Kwun Tong

工作範疇：

• 負責前堂部的日常運作，包括迎接客人，回答客人查詢，辦理入住和退房手續等
• 為客人提供有效率，禮貌及專業的服務

工作要求：

• 良好的粵語，英語及普通話書面和口語能力
• 香港中學文憑／中五程度或以上，酒店相關培訓課程文憑／證書優先
• 性格開朗，具有良好溝通能力
• 熟悉酒店管理系統 (例如Opera, Cambridge)者優先
• 歡迎應屆畢業生申請

工作地點：
觀塘