Membership Officer

Job Duties:

• Assist in organizing events e.g. interview, members forums
• Assist in preparing meeting agendas and documents
• Ensure compliance with relevant club policies and articles
• Handle members’ enquiries
• Handle other ad-hoc tasks as assigned by senior management
• Maintain accurate and up-to-date database records of membership information
• Monitor the membership counter to ensure effectiveness of the operation
• Monitor membership application and cancellation to ensure timely processing and accurate records
• Organize feedback and follow-up consultation

Requirements:

• Bachelor's degree in Hospitality Management, marketing, business or a related field
• 1+ years of experience in clubhouse membership, administrative or a related field
• Proficienty in spoken and written Chinese and English
• Strong analytical and problem-solving skills, with the ability to conduct market research and analysis to identify trends and opportunities