Assistant Manager, Securities (US Stock Trading - Night Shift)
Bank of Communications (Hong Kong) Limited
Handle dedicated hotlines for HK and global stock trading services, transaction reconciliation, and fund transfers for clients.
Execute contingency plans for global stock trading operations as needed.
Provide dedicated support for electronic US stock trading services.
Receive and draft responses to customer inquiries regarding US stock trading services.
Participate in system enhancement UAT and implementation health check.
Assist in formulating and implementing rules and regulations related to overseas stock trading.
Degree holder or equivalent qualification at Hong Kong Qualifications Framework Level 5.
Shift work is required to primarily cover US stock trading hours.
Minimum of 3 years of relevant experience in banking or the financial industry with at least 2 years of customer services experience in financial institutions.
Proactive, adaptable, with excellent communication, analytical, and project management skills.
Fluent in spoken and written English; proficiency in Mandarin and Cantonese is preferred.
Qualified under SFO for carrying out Regulated Activities Type 1, 4 is preferred.