Regent Experience Agent - Concierge

• Assist guests with travel arrangement, itinerary planning, visa application and transportation requests.
• Provide updated recommendations on restaurants, shopping areas and tourist attractions.
• Assist guests with luggage storage, pick-up and delivery of parcels, newspaper and messages.
• Welcome and bid farewell to all hotel guests at the main entrance
• Assist Regent Experience Agent - Door to manage the door and main entrance, when necessary
• Ad hoc duties assigned by supervisor / manager

Required Skills

• 1 year of relevant experience in Concierge Department of luxury Hotels; fresh graduated is also welcome
• Good command of spoken and written English and Chinese.
• Reliable, customer-oriented and self-motivated team player with strong communication skills.
• Good team player with positive attitude