Flower Shop Supervisor (花店督導)

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As a Floor Supervisor, you will be managing the overall presentation of guestrooms and public areas, ensuring it aligns with Shangri-La standards.

Key Responsibilities

• Maintain cleanliness in guestrooms and surrounding areas according to Hotel standards.
• Coordinate with Room Butlers regarding guest requests and required items.
• Conduct service and chemical usage training for Room Butlers.
• Manage and control guest supply inventory.
• Perform any other duties as assigned by Management.
• 負責酒店大堂、公眾地方、客房及餐飲部的花藝佈置及日常保養工作
• 確保所有花藝產品在品質、創意及時尚設計方面均符合酒店標準
• 每日為所有展示中的花藝擺設進行檢查、修整及維護
• 專業及高效地處理客人花藝訂單
• 準確記錄花材的訂購、收貨及分配情況，涵蓋客房、公眾地方、餐飲部及活動服務

About You

• At least 3 years of relevant experience in the Housekeeping Department in sizable Hotels.
• Strong leadership, interpersonal, and organizational skills.
• Customer-oriented and quality-driven team player.
• Excellent command of spoken and written English and Chinese.
• 至少五年或以上花藝設計或花店營運相關工作經驗，具酒店或高端花藝零售經驗者優先
• 熟悉Microsoft Office應用程式，包括 Word 及 Excel
• 具備良好的創意觸覺、美感及設計能力
• 具良好英語及中文口語及書寫能力