刊登於 23日前
Floors Supervisor
SHERATON HONG KONG HOTEL & TOWERS
- Supervise the performance of room attendants and take appropriate action to correct deficient conditions, behavior and work practices.
- Conduct inspections of guest rooms / guest areas and back of the house areas to ensure adherence to cleanliness, maintenance, safety and security. Report, as directed, any observed deviations to established standards.
- Set up schedules for associates in accordance with staffing guides / productivity requirements. Review and adjust staffing daily to ensure optimum staffing levels. Review assignments of associates and make adjustments.
- Communicate throughout the day with Front Office and other departments to ensure guest satisfaction.
- Monitor consumption and order replacement of guest and cleaning supplies.
- Coordinate with Shift Leader to arrange general cleaning tasks using standard hotel cleaning products as assigned and in order to adhere to safety standards.
- Handle and follow up complaints in order to ensure guest satisfaction.
更多工作資料
| 薪酬 | 薪金面議 |
| 待遇 |
|
| 工種 |
|
| 工作地點 |
|
| 僱用形式 |
|
| 教育程度 |
|
