Director, Corporate & Business Communications

Job Summary

•    Implement a full range of communications strategies, including corporate, business, executive and crisis, mandates with a view to enhance Standard Chartered Hong Kong’s reputation and brand. 
•    Develop and foster strong relationships with internal and external stakeholders, especially media.
•    Manage social media proactively and reactively
•    Good understanding of the Bank businesses, products as well as capabilities, dynamics and potential issues affecting the firm and the banking industry.   

Job Responsibilities

• Support the CEO and senior executives of Standard Chartered Hong Kong in various media engagements from developing speaking point and media FAQs to media handling.​
• Support the Bank’s external profile and narrative building by crafting compelling content, lining up interviews, developing press materials. 
• Engage and align key messages with different internal and external stakeholders including staff, investors, media, community, regulators.
• Work closely with the Bank’s Group Communications team and other internal stakeholders to deliver Group’s communications objectives and ensure alignment of local communications with those of the Group.  
• Manage the Bank’s social media content and accounts
• Provide support on issues management especially during crisis situations. Mitigate reputational risk by monitoring/managing social and mainstream media with an anticipatory approach and right judgement call. 
• Implement a full range of communications strategies, including corporate, business, executive and crisis, mandates with a view to enhance Standard Chartered Hong Kong’s reputation and brand.
• Develop and foster strong relationships with internal and external stakeholders, especially media.
• Manage social media

Job Requirements

• Bachelor Degree in Communications, Public Relations, Journalism or related disciplines
• Over 12 years of work experience, preferably in communications, media & social media management, issues management and content development.
• Good command of English and Chinese languages, both spoken and written
• Sound knowledge of different media platforms
• Strong stakeholder engagement, influencing and negotiation skills
• Experience in putting forward the company position with internal and external stakeholders

Role Specific Technical Competencies

• Media Management
• Issues Management
• Social Media Management
• Planning: Strategic, Tactical
• Knowledge of public affairs
• Knowledge of banking and customers