Assistant Concierge / Concierge

We entrust you as our  (Assistant) Concierge

to drive growth and account successes.

How will we care for you?

• Enjoy a 5-day working week consisting of 8 working hours per day.
• Benefit from 17 days of public holidays.
• Take advantage of 12 days of annual leave.
• Receive coverage for life, accident, outpatient, hospitalisation, and dental insurance.

We prioritise your well-being and personal growth.

What will you do?

• Assist the Chief Concierge to ensure the smooth running of the department.
• Provide a welcoming atmosphere and a good first impression.
• Monitor the correct and prompt delivery of all parcel items.
• Interact with guests to obtain feedback and interact with guests in a professional manner.

Your work is crucial to us because we rely on your expertise and compassion to not only delight our guests, but also to forge connections that create lasting experiences that extend well beyond their stay.

What do we seek in you?

• Possess 5 years of premium hotel experience.
• Excellent Command of spoken English, Cantonese, and Putonghua.
• Strong communication and customer service skills
• Present yourself professionally, with the ability to comfortably build rapport with a global clientele.

Regardless of the role you play, we seek individuals who resonate with the following values because you are much more than just a concierge - we depend on you to deliver our promises to our guests and stakeholders:

Proactive - anticipate and act.

Authentic- connect genuinely.

Heartfelt - understand, answer with care and kindness.

Committed to Positive Impact – drive meaningful change.

Who are we - Lanson Place Causeway Bay?

Lanson Place Causeway Bay is a small luxury hotel exquisitely situated at 133 Leighton Road. Our ethos is deeply rooted in the values of Family and Community, guiding our authentic and attentive approach to hospitality in creating bonds with our guests that last far beyond their stay with us.