Guest Services Agent

Responsibilities:

• Greet and welcome guests
• Perform check-in and check-out procedures
• Handle all guests enquiries in a professional manner

Requirements:

• F.5 or DSE graduate. Diploma / Certificate in hospitality training course is an advantage
• Minimum 1 year working experience in Hotel Front Office / Customer Service
• Knowledge of Hotel PMS (e.g. Infor, Opera, etc) is an advantage
• Good command of both written and spoken English, Cantonese and Mandarin
• Pleasant personality and good communication skills
• Fresh graduate will also be considered

Working Location :

Kwai Chung / Mong Kok