Business Support Manager, Treasury Markets Support

Responsibilities

• Coordinate with frontline traders/sales, back office and other stakeholders to ensure smooth operations in Treasury Markets Division (“TMD”);
• Resolve & follow up operations/system related issues impacting TMD, monitoring and resolving such issues;
• Support new product initiatives for TMD;
• Prepare MIS report for TMD;
• Develop & review operation procedure for TMD;
• Represent TMD in bank-wide projects, collect user requirements, monitor project status and conduct User Acceptance Testing (UAT);
• Adopt technology solutions including Fintech, Reg-tech and GenAI to optimize business operations;
• Coordinate with front office/back office and legal for ISDA/GMRA documentation handling

Requirements

• University Graduate with 3 years working experience in treasury business management, middle office, operations, IT or other related disciplines;
• Knowledge of financial instruments and treasury-related process;
• Self-motivated, accountable, able to multi-task, work under pressure and meet tight schedules;
• Independent, self-motivated, and detail-oriented;
• Knowledge of MS Office, Python and/or other AI tools;
• A team player with good communication skills and business writing;
• Time management skills with proven ability to work independently with relevant stakeholders to meet the tasks/projects’ deadlines and to adjust effectively to changing priorities;
• Highly motivated self-starter with a proactive approach;
• A fast learner and adaptive to change. Able to work under pressure
• Member of Treasury Markets Association / ECF-TM Qualification in Professional Level II (Role 1) is preferred
• Relevant HKIB qualification will be an advantage

(Candidates with less experience will be considered as Assistant Business Support Manager)