Guest Services Supervisor / Assistant Guest Services Supervisor (Kwai Chung)

Responsibilities:

• Supervise Guest Services Team
• Responsible for daily operations of Front Desk, including but not limited to check in/out logistics, handle guests' enquiries and complaints with high quality of services
• Other ad-hoc duties / projects as required

Requirements:

• Diploma or above in hospitality management or related disciplines
• Minimum 2 years relevant experience
• Good communication, customer services and interpersonal skills
• Good command of spoken and written English and Cantonese

Candidate with less experience will be considered as Assistant Guest Services Supervisor