Part Time Receptionist / Operation Officer

Job Description：Responsible for customer service and front club operation

Responsibility：
 

- Offer warm welcome to members and visitors and sign in appropriately at the Front Desk

- Coordinate activities of the Front Desk ensuring members and guests receive prompt and professional attention including but not limited to greeting members/visitors, answering inquiries, check in / check out, registration, reservation, handling phone calls, cashier and courier/mailing service etc.

- Handle enquiry and complaint

- Enforce the rules and regulations of the club

- Conduct up-selling and cross-selling to maximize club revenue

- Mange basic daily income sheet & accounts

- Assist in handling emergency situations and perform support on any special or ad hoc projects

- Assist in administrative / VIP lounge service duties and perform other clerical duties as assigned

Requirements:

- Form 5 / HKDSE or above, 1-2 years of relevant working experience, with exposure in system support will be a definite advantage (Hotel / Fitness Industry preferred)

- Independent, strong in personal, problem-solving skills and interpersonal skills

- Pleasant and attention to details and accuracy

- Able to work under pressure with careful mindset and patience

- Good command of written and spoken Chinese and English

- Proficiency in PC knowledge including MS Office (Word & Excel etc.) and Chinese word processing

- Wear uniforms to work

- Shift duty is required, including weekends

- Immediately available will be highly preferred
 

Location: Kowloon Bay

An attractive remuneration package will be offered to the right candidate.  Interested parties please press 立即申請.