Assistant Director of Food & Beverage

Job Summary

Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Services and Beverage outlets. Manages the daily activities and monitors the performance of the Food and Beverage management and service teams. Verifies that all outlet operational policies and procedures are maintained throughout the outlets. Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control. Manages the development of the Food and Beverage outlet management team. Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market.

Job Responsibilities:

• Assist DOFB to monitor the daily operations of all F&B outlets with focus on service standards.
• Assist, monitor, coach and guide the Outlet Managers on operational issues such as manpower planning, guest comments/ feedbacks, service recovery, etc.
• Lead the team to plan and implement brand standards in accordance with the established guidelines.
• Contribute ideas and strategies for enhancement of customer services and guest experiences.
• Review KPIs regularly with Outlet Managers, discuss and plan for strategies to ensure the goals are met.
• Assist and support Outlet Managers to plan and implement training initiatives and associate development programs.
• Lead special assigned projects from planning to successful implementation.

Job Requirements:

• Diploma or above in hotel or catering management.
• Minimum of 5 years F&B management experience gained in 5-star hotel.
• Familiar with the operations of difference cuisines including Chinese, Japanese, Continental Fine Dining as well as Catering Events.
• Possess good bar and wine knowledge.
• Sound financial acumen.
• Excellent leadership, problem solving and communications skills.
• Familiar with food safety system such as HACCP.
• Fluent in both spoken & written English, Cantonese & Mandarin.