Guest Relations Agent

Responsibilities:
• Provide efficient and courteous service at the Front Desk and handle guests’ enquiries
• Perform check-in and check-out procedures for hotel guests
• Handle confidential information including guests’ records with a high degree of integrity
 
Requirements:
• Tertiary education in Hospitality Management or related disciplines
• Able to work independently and handle shift duties
• Good command of spoken English and Putonghua
• Fresh graduate with internship experience will also be considered