Restaurant Team Leader / Captain - Cafe Carlyle

About the role:

We believe that Food & Beverage service is a vocation. When Members step into the Carlyle & Co., they are invited to experience an outstanding dining experience which transports them from day to night. You will build and develop the restaurant team with empathy, encouragement and constructive support. You will lead by example, embodying the high level of excellence and intuitive service that is at the heart of Carlyle & Co.’s F&B offering. This is a unique role in a global brand development journey offering you the opportunity to be an essential part of Carlyle & Co. in Hong Kong – and we’d love to have you on-board!

What you need to have:

• A proven track record in restaurant operations in a similar capacity
• Deep knowledge of drink menu items, food & beverage recommendations and the art of considered service
• A strong understanding of restaurant operating procedures
• Proven ability to multitask in an elevated yet informal service environment
• Outstanding communication and interpersonal skills - we want you to foster genuine relationships with our Members and your team
• Good command of written and spoken in Cantonese and English

What you will do:

• Create unforgettable dining experiences for our Members in every part of our food & beverage service
• Work alongside the Food & Beverage Service Team to ensure service meets the Carlyle & Co. level of excellence – from food and beverage quality, to every Associate interaction
• Interact with Members to obtain feedback and build positive relationships – don’t be shy, introduce yourself!
• Support Restaurant Manager in operations, whilst consistently performing at the highest level and with the utmost productivity

What our work culture looks like:

• Teams who are dedicated to excellence, innovation and getting results we can be proud of
• A leadership culture that genuinely cares about your professional development and well-being
• An open-minded family where everyone contributes, and every voice is welcomed
• A convivial community where having fun is a big part of getting the job done