Food & Beverage Service Team Leader / Captain

As the Food & Beverage Service Team Leader at Kimpton Tsim Sha Tsui Hong Kong, you will act as the bridge between service excellence and daily execution. You lead by example, mentor the team on the floor, and ensure every shift runs like a well-composed melody. This is the perfect step up for someone with strong leadership instincts and a true love for hosting.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Guiding and supporting the service team through each shift
• Handling VIP arrivals and guest preferences with care
• Monitoring service pace, quality, and guest satisfaction
• Assisting with daily reports, team briefings, and operational checklists
• Acting as a point of contact when senior managers are off duty

What we need from you

• A minimum of 2 years of experience in a supervisory role within quality restaurants or hotels
• Guest-oriented mindset with high attention to detail
• Strong floor presence and people management skills
• Ability to lead with warmth and inspire confidence
• Fluent in both English and Chinese; Mandarin is an advantage
• Candidate with less experience will be considered as Captain