Assistant Chief Concierge

Are you a polished, service-oriented hospitality professional who thrives on creating exceptional guest experiences? We’re seeking an Assistant Chief Concierge to join our team at The Hari Hong Kong. If you have excellent interpersonal skills, a calm, proactive approach to problem solving, and a passion for anticipating and fulfilling guest needs, we want to hear from you!

Responsibilities:

• Assist the Chief Concierge in supervising the concierge team
• Coordinate VIP and high‑profile guest arrivals and departures
• Collaborate with other departments to coordinate the guest experience
• Deliver exceptional guest experiences: greet and assist guests, handle inquiries, resolve complaints, and manage special requests with professionalism and discretion

Requirements: 

• Higher Diploma or degree in Hospitality Management or a related field preferred
• Minimum 5–6 years in a concierge, guest services, or front office role in a luxury hotel
• Excellent interpersonal and communication skills
• Strong organizational skills, attention to detail, and ability to multitask and prioritize
• Proficient in English, Cantonese and Mandarin