(Senior) Digital Commerce Executive

We entrust you as our (Senior) Digital Commerce Executive

to drive growth and account successes.

How will we care for you?

• Enjoy a 5-day working week consisting of 8 working hours per day.
• Benefit from 17 days of public holidays.
• Take advantage of 12 days of annual leave.
• Wellness Reward
• Receive coverage for life, accident, outpatient, hospitalisation, and dental insurance.

We prioritise your well-being and personal growth.

What will you do?

• Act as primary administrator for hotel’s Channel Manager to ensure real-time synchronization between PMS and various distribution channels.
• Handle rate loading for contracts, seasonal campaigns, and promotion codes into the system and take responsibility in mapping these accurately and efficiently.
• Oversee the GDS to ensure the hotel is visible to luxury travel agents, Consortia and corporate bookers
• Regularly audit all platforms to ensure rate parity, communicate with business partners on the findings and report to Director of Revenue when it happens.
• Monitor the performance of all online channels, compile production reports to ensure online revenue targets are met.
• Monitor digital trends and identify opportunities to initiate tactical promotions to drive direct traffic to hotel official website.
• Monitor competitors’ online activities and share market intelligence when developing strategies.

What do we seek in you?

• Degree holder in Hotel Management or related disciplines. 
• 3-5 years related working experience in the hotel or related industry. 
• Self-motivated and well-organized with a high focus on details; a good team player. 
• Good presentation, administrative and interpersonal skills  
• Fluent English, Cantonese and Mandarin communicator, written and spoken. 
• Proficient in Microsoft Office applications.  

Regardless of the role you play, we seek individuals who resonate with the following values because you are much more than just a guest experience - we depend on you to deliver our promises to our guests and stakeholders:

• Proactive - anticipate and act.
• Authentic- connect genuinely.
• Heartfelt - understand, answer with care and kindness.
• Committed to Positive Impact – drive meaningful change.

Who are we - Lanson Place Causeway Bay?

Lanson Place Causeway Bay is a small luxury hotel exquisitely situated at 133 Leighton Road. Our ethos is deeply rooted in the values of Family and Community, guiding our authentic and attentive approach to hospitality in creating bonds with our guests that last far beyond their stay with us.