AM / M, Business Operation Risk Management (Alternative Distribution Channels)

Responsibilities:

• Assist team leader to collaborate with various business units to maintain operational resilience in Digital Banking Services, ATM and Phone Banking Services

• Assist to review and facilitate Business Units in conducting risk assessment via ORM tools (e.g., RCSA, KRIs), new/modified product assessment and gap analysis driven by Compliance Department

• Assist to analyse the operating environment and business processes to identify the potential sources of operational risk

• Assist to review the business activities to ensure adherence to internal procedures, policies and regulatory requirements

• Assist to review the operational risk profile of Business Units and investigating operational risk events, and then prepare management reports

• Coordinate with business owners to ensure relevant Business Unit’s policies & procedures are well in place and with appropriate controls to mitigate operational risks

 Requirements:

• Degree holder in Risk Management, Accounting, Finance or related disciplines

• Minimum 3 years working experience in Retail / Corporate Banking business operations, preferably with exposure to control aspects and/or new product governance

• Experiences in either Digital Banking Services, ATM or Phone Banking Services is preferred

• Good knowledge of operation workflow and logistic, product development, project management and related regulatory requirements is an advantage

• Good negotiation and relationship management skills and the ability to lead and influence

• Good analytical skill as well as effective communication and writing skills in both English and Chinese, including Mandarin

• Proficient in MS Office applications

 (Candidate with more experience will be considered as Manager)