Flight Services Officer

CPCS is looking for “Flight Services Officer” working as Brand Ambassador behind the scene in delivering the world class flight meal to uplift our customer experience.

 What you need to do?

• Playing a key role in checking and ensuring in-flight meals and equipment are in compliance with airline's standard and requirements in terms of quality and quantity before uploading the items to the high loaders.
• Monitoring the loading team to uplift the checked items to be dispatched from the high loader to the designated area in the aircraft.
• Hand-overring the uploaded in-flight meals and equipment to cabin crews and validate the check list.
• Answering enquiries from cabin crews.
• Collaborating with operation teams including kitchen, meal assembly and ramp loading services for any ad hoc requests.
• Performing any other ad hoc task as required during the entire dispatch process.

 We are interested in speaking with individuals if you are:

• Diploma or above.
• Passion to develop career path in aviation industry.
• Pleasant and proactive with good interpersonal and communication skills. 
• Customer oriented mindset with commitment to deliver quality service.
• Able to communicate in Chinese and/or English.
• Flexibility to work on shift schedule.
• Basic computer knowledge.
• Experience in hospitality or service industry would be an advantage, fresh graduates are also welcome.

We offer a competitive remuneration package and a full range of benefits. To all interested applicants, please indicate the applied position on your resume and submit your application through one of the following channels:

• In-person or by mail: Cathay Subsidiary Services - Talent Acquisition Team, People Department, Cathay Pacific Catering Services (HK) Limited, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong, China. (Applied position: Flight Services Officer​).
• Fax submission: Submit your application via fax to 2116 0523.
• CTgoodjobs submission: Submit your application via email.

If you have any inquiries, please feel free to contact 2116 2237 to Talent Acquisition Team, People Department.

The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.