Counter Service Officer, Retail Banking (Fresh graduates)

This entry-level role is designed for fresh graduates in relevant fields, aiming to provide counter service support in the Retail Banking Department. The position requires delivering accurate, efficient, and high-quality customer service while actively promoting the bank’s products and services through cross-selling strategies. Additional responsibilities include administrative tasks assigned by supervisors.

Responsibilities

• Provide accurate and efficient counter services to customers
• Deliver quality services
• Cross sell the bank's various kind of services and products to customers
• Administrative works as assigned by supervisor

Requirements

• Mature with positive working attitude
• Strong service mindset with pleasant and outgoing personality
• Possess good communications and customer service skills
• Fluent in English, Mandarin and Cantonese
• Fresh graduates in related fields are welcome