Insurance Administration Officer

Responsibilities:

• Provide administrative and operational support to the Insurance Department
• Communicate with insurance companies to update on their SOPs, special offers/promotions, new product launch and product literature etc.
• Follow up on the status of new business, premium collection, withdrawal, redemption and administrative related enquiries with insurance companies and inform the salespeople/client accordingly
• Coordinate with insurance companies and strategic partners in organizing internal trainings and external seminars
• Manage document processing, file organization, and data compilation and analysis.
• Prepare various routine reports for internal use
• Assist with ad hoc tasks and projects as assigned

Requirements:

• Minimum 2 years of experience in insurance administration; knowledge of insurance business operations is an advantage
• Proficient in Microsoft Excel, including data organization, rate table creation, and basic formula usage
• Strong communication, coordination, and relationship management skills
• Proficient in both English and Mandarin