Enterprise Infrastructure Manager - Hang Seng Bank (HK)

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. 

Chief Technology Office – Information Technology

In Hang Sang Information Technology, we continually improve our capabilities through innovative technologies, delivering a comprehensive range of products and services in meeting changing customer needs.

We enhance customer experience, convenience and choices across our distribution channels, providing secure and engaged offering at individual's preference and lifestyle expectation.

We advocate creativity and collaboration to unlock the potential of our people, creating an open and progressive workplace.

We develop deep expertise in financial technologies, consulting and partnering with our business in delivering customer centric propositions in an agile manner.  

We are currently seeking a high caliber professional to join our department as Enterprise Infrastructure Manager.

Job Responsibilities

• Collaborate with HASE Infrastructure DevOps team to advise on OS, middleware, database across projects and functional areas.
• Design, implement, and maintain enterprise infrastructure that meet availability and performance targets.
• Work with application teams to optimize database infrastructure and patterns.
• Triage and resolve database-related support requests from internal stakeholders in a timely manner.
• Plan and execute database upgrades, migrations, and routine maintenance with minimal service impact.
• Maintain configuration standards and operating procedures and best practices.
• Communicate effectively with supervisors, peers, project managers and end-users.

Requirements

• Bachelors’ Degree or equivalent in Computer Science, Engineering or other information technology-focused field of study.
• 5+ years in enterprise infrastructure related area.
• DBA certification from Oracle, Microsoft, or another recognized vendor is preferrable.
• Expertise in one or more database platforms (Oracle, MS SQL Server, PostgreSQL, DB2, MongoDB, etc.).
• Strong knowledge of database design, performance tuning, and troubleshooting.
• Experience with database security, backup strategies, and disaster recovery planning.
• Working knowledge of ITIL principles, with emphasis on service operations.
• Experience in automation (e.g., Python, Ansible) will be an advantage.
• Excellent problem solving skills and ability to perform under pressure.
• Self motivated, work independently, and demonstrates strong ownership.
• Good interpersonal skills.
• Proficiency in both English and Chinese; fluency in Putonghua and other dialects an advantage
• Good to Have 
• Experience with complementary technologies (middleware, caching/messaging, or major cloud platforms such as AWS, Azure, or GCP).