Japanese Speaking Customer Service Assistant

Yamato Logistics (HK) Ltd.

Responsibilities

  • Coordinate & communicate with clients, sales, operation and warehouse
  • Follow up shipment, prepare billing and monthly statement
  • Handle clients' inquires, complaints by phone or email.
  • Maintain good customer relationship. Excellent communication and negotiation skills.
  • other ad-hoc duties as assigned

Requirements

  • Degree or above
  • 1 years or above customer service or logistics operation experience, preferably gained from logistics service provider (Fresh Graduate also welcome)
  • Mature, good sense, responsible, willing to learn and able to work under pressure, initiative, positive mind set and well organized
  • Good command of both written and spoken English, Chinese and Japanese (N1)
  • Good Communication with our clients & colleagues
  • Good PC skills and proficient in MS Office & Chinese word processing
  • Client focus with good communication & interpersonal skills
  • Immediate available is highly preferred

Working Location

  • Kowloon Bay or Kwai Chung

Our Offer

  • Attractive salary, discretionary bonus, annual leave, birthday leave, education allowance, marriage leave, medical insurance and training benefits.
More job information
Salary 20,000 - 24,999 / month
Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Shuttle bus
Job Function
  • Banking · Financial Service - Client Service & Relationship Management
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent

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