Baggage Services Supervisor

Responsibilities:

• To supervise and allocate Baggage Services Agents to perform baggage make-up and transfer in baggage processing areas to ensure a high standard of service to customer airlines and follow safety rules.
• To supervise and ensure smooth baggage handling.
• To ensure baggage handling activities are performed in accordance with safety procedures.
• To follow up and report irregularities to Duty Controller and carrier representatives.
• To answer and follow up with telephone inquiries relating to baggage handling.
• To follow up and investigate overdue, short shipped and nil confirmation baggage.
• To ensure prompt liaison with internal and external customers for special baggage handling.
• To ensure smooth baggage handling and report problems / corrective actions to Senior Supervisor or Duty Controller
• To communicate all procedural changes and requests to all staff and ensure their full awareness and understanding.
• To maintain staff discipline, efficiency, safety, appearance and morale in Baggage Handling Sections.
• To attend training sessions as and when required.
• To complete other assignments allocated by his / her superior.
• To strictly follow safety regulations and ensure safety driving.

Requirements:

• Post secondary or above.
• Minimum 1-2 years supervisory experience.
• Able to control / supervise subordinates.
• Good command of written / spoken English and Chinese
• Knowledge of PC
• Holder of valid HK driving licence 1 & 2.

Please send us your application with detailed resume by Email:
To: Apply Now
 
For more details, please visit our website or Facebook:
www.has.com.hk
https://www.facebook.com/recruitmenthas/
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years.