AVP, Project Management (Contract) - Credit card system

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Summary:

Collaborate and oversee Card project development, identify system changes and related potential risks, provide insights, manage UAT plan, deployment, post-implementation review per business directives and compliance requirements. Oversee the project life cycle of changes to business systems and maintain documentation. Drive and support Group-led projects localizing in HK.

Main Responsibilities:

• Act as a Business Analyst, perform the planning and the implementation of system projects in Card Business to facilitate business growth and fulfill regulatory, Card Associations and internal requirements. Conduct translation from compliance requirements to action items.

• Collaborate with IT Department and stakeholders to facilitate smooth delivery of projects within designated timelines. Monitor project priority and resources allocation in accordance with the budget and planning.

• Assess and review solution feasibility with a business user perspective.

• Collaborate with Group and lead relevant card teams to support card system localization and development.

• Identify and foresee potential system issues and provide insights for resolution.

• Support the campaign development based on customer’s life cycle in card portfolio.

• Maintain strict compliance with the Bank’s regulatory requirements and internal policies.

• Support ad-hoc tasks assigned by management.

Requirement:

• University degree in Computer Engineering, Information Management, Business Administration, or a related discipline.

• Minimum of 5 years’ experience in credit card system development, including at least 2 years at supervisory level.

• Solid knowledge of payment card products, system development, card issuing and acquiring business, Compliance, and Card Association requirements.

• Proven track record in system management and project management.

• Self‑directed, independent, and able to work with minimal supervision.

• Strong presentation, communication, and problem‑solving skills.

• Proficient in MS Office, particularly MS Excel and PowerPoint.

• Experience with Card and ATM systems.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.