Assistant Manager / Manager, Digital Banking

Responsibilities:

• Assist in developing new products and services for online banking channels to enhance customer experience.
• Assist to manage the project life cycle including preparation of user requirements and project plan, collaboration with internal and external partners for UAT, Training, conduct promotional activities for the launch of newly developed / enhanced online products / services.
• Assist to formulate internal operations procedures to ensure the online products & services are complied with relevant regulatory requirement and internal policies.
• Prepare MIS reports and provide information and analytical support to facilitate performance evaluation and competitiveness analysis of newly developed / enhanced online products / services.
• Conduct market intelligence and analysis to facilitate the implementation and improvement of online banking product / service features

Requirements:

• University graduate in Business, Finance or related disciplines
• At least 3 years of experience in Retail / Corporate Banking business, preferably with exposure on Online Banking Products / Services.
• Experienced in product development and project management.
• Have general business sense and customer driven with analytical mind.
• Good knowledge on online products/services and related regulatory requirements is an advantage.
• General knowledge / experience with FinTech Solutions.
• Self-motivated, creative and analytical minded.
• Skilled communication, negotiation and interpersonal skills.
• Fluency in written and spoken English and Chinese, including Mandarin.
• Proficient in MS Office applications.