Officer – InterContinental (Front Desk)

Job Responsibilities:

• Performs check in, check out and room change procedures and ensure all data are entered completely into the hotel systems;
• Provide courteous service to guests and respond promptly to guests’ enquiries, complaints and requests;
• Check guests’ satisfaction to ensure total service excellence.

Job Requirements:

• Degree or Diploma in hospitality management or related studies;
• Excellent communication skills with good spoken English, Cantonese and Mandarin;
• 2 year related working experience is an added advantage;
• Good organizational, problem solving and interpersonal skills.