Reservations Agent / Senior Reservations Agent

Responsibilities:

• Ensure all reservation enquires are followed throughtoutly
• Maintain reservation records and guest database
• Handle incoming calls promptly and in professional manner

Requirement:

• Diploma or above in Hospitality Management or related disciplines
• Courteous and service oriented
• Excellent interpersonal and communications skills
• Conversant in both oral and written English and Chinese (including Cantonese and Putonghua)
• Fresh university graduates are welcome
• Candidate with more experience can apply for Senior Reservations Agent