Officer, Club House /Assistant Officer, Club House (Tuen Mun)

Working Days: 5 days

What You'll Do

• Your key responsibilities include, but not limited to:
• Lead a team to provide quality services to residents in clubhouse
• Ensure the customer services provided is up to service standard of the company
• Plan and organize various recreational activities and events
• Handle customer enquiries and cultivate harmonious relationship with residents

Who You’ll Work With

You will work with Club Supervisor/Club Assistant for providing excellent customer service to all guests and help manager to supervise all subordinates for working smooth and efficiently

Who You Are

Your professional experiences and key competencies would include, but not limited to:

• Empowers Others - Delegates tasks, goals and responsibilities to others. Ensure they receive the necessary training, organizational support and equipment to fulfil their accountabilities.
• Shares Knowledge - Is willing and able to share expertise and knowledge with others. Is transparent and willing to learn from successes and mistakes, and helps others to do the same.
• Customer Oriented – Understands and delivers on different customer segments and key stakeholder expectations. Anticipate future customer trends and needs and orientates the business to meet these
• Performs Under Pressure – Delivers results, especially when working under pressure and tight timelines. Uses pressure to their advantage. Avoids accepting or making excuses.
• Personally Accountable – Is self aware, invites feedback, and acknowledges strength and weaknesses. Accepts full accountability for own actions and decisions.

Experienced you'll need

• Degree / Diploma holder in Hospitality/Hotel/ Recreation & Sports Management or related disciplines
• Min. 3 years relevant experience in residential clubhouse field; 
• Fluent in spoken and written English and Chinese (Cantonese and Mandarin)
• Proficiency in MS Office
• Effective communication and interpersonal skills
• Pleasant personality with helpful, friendly, tactful, patient and proactive character