Assistant Headwaiter / Captain – Banquet Services 助理領班 / 部長–宴會服務

Job Responsibilities 工作職責:

• Maintain smooth running and effectiveness of banquet operations;
  確保宴會有效地運作及順利進行；
• Direct and supervise banquet captains and waiters;
  指導和監督宴會部部長及侍應生；
• Set up and organize function rooms for events and meetings;
  設置和整理宴會廳，供活動或會議之用；
• Provide quality service to guests and respond promptly to guests’ enquiries, requests and complaints;
  為客人提供優質的服務，並迅速回應客人的查詢，要求及投訴；
• Ensure all procedures are conducted safely and align with the IHG services standard and its standard of both personal and food hygiene and appearance.
  確保所有工作安全地進行，並符合IHG服務標準及其個人和食品衛生與外觀標準。

Job Requirements 職位要求:

• Minimum 5 years relevant working experience;
  具至少5年相關工作經驗;
• Fluent in Cantonese and good command in spoken English and Putonghua;
  操流利粵語、良好英語及普通話;
• Courteous, professional and guest-oriented;
  有禮貌、專業及以客為先;
• Candidate with less experience will be considered as Captain.
  相關經驗較少者，將考慮為部長。