Relationship Manager, Business Banking - Hang Seng Bank (HK)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Commercial Banking – Business Banking

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our team as Relationship Manager.

Principal responsibilities

• Develop, manage and monitor a portfolio of SME customers by extending appropriate commercial banking facilities
• Meet or exceed the AOP business target with careful operating expense and credit risk management
• Maintain close business relationship with customers, and acquire new relationships through key customers and strategic partners
• Provide guidance, coaching and support for junior members in the team
• Monitor the quality of loan book of his/her portfolio and ensure all relevant control measures are undertaken to minimize the risk exposure and to support total quality management

Requirements

• University degree in Banking, Business Management, Finance and Credit related discipline
• Proven sales and marketing experience in commercial lending in SME business preferred
• Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
• Strong self-motivation, with the ability to work independently
• Strong sales and customer orientation, with excellent analytical skill
• Ability to communicate effectively and create connection with others
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.