Private Banking Client Transacting Manager

JOB SUMMARY

•    Transactions Processing (Loans Operations)
•    Checking the loan drawdown, loan rollovers, prepayment and other loan admin duties
Ensure loan drawdown is within approved credit limit and within sufficient collateral
Ensure all exceptional including limit, pricing are approved according to Credit Policy and DOA
Support the interest statement for client information

Transactions Processing (Payment & Investigation)
•    Authenticate, validate and priorities all customer requests for outgoing and incoming remittances payment including SWIFT, CHIPS, FED CHATS, in house funds transfer and cheques
Ensure all payments are in Compliance with OFAC Sanctions
Monitor the payment queue to ensure all transactions are processed before system cut-off
Ensure all payment transactions executed are compliance with Client Authenticated and Trust payment guidelines

Transactions Processing (Time Deposit)
•    Verify time deposit set up, renewal & termination
Liaise with CA \ CSM to clarify the unclear time deposit instruction and ensure the quality service delivered to the customers.
Review time deposit exceptional, maintenance and maturity reports
Support the campaign initiate by business

RESPONSIBILITIES
•    Manage end to end for all Banking Operations related processes connected with client servicing and transaction execution 
To agree with GBS, extra / additional control and monitoring responsibilities, ensure no gap on transactions processed. 

Business
•    Working with the RM, CSM & GBS to deliver the client journey end state vision (best in class client experience) and embed this way of working within Private Banking 

Qualifications

•    Interpersonal skills, influencing and supervising others
•    Strong communications skills (oral, written)
•    Expert knowledge of products, transactions and services that will be initiated by PvB.  
•    Meticulous with the ability to multi-tasks
•    Strong banking operations background, knowledge on both PvB and Retail 
•    Awareness of controls and procedures, and the ability to identify and resolve any control issues that may arise

Role Specific Technical Competencies
•    Knowledge on banking operations background
•    Knowledge on In / Out Remittance and investigation
•    Knowledge on eBranch DOA