Officer, Client Services and Middle Office

Responsibilities:

• Act as the primary point of contact for salespersons and client inquiries via email and phone, ensuring prompt and professional communication
• Support daily reporting activities and monitor CIES/FATCA/CRS filing obligations
• Assist with account opening procedures for both local and offshore clients
• Contribute to ad-hoc projects and perform other operational duties as assigned

Requirements:

• Minimum 1–2 years of client servicing experience in the financial industry; prior experience in a brokerage firm is an advantage
• Strong customer service mindset with excellent interpersonal and communication skills
• Holder of SFC Type 1 and 4 licenses is an advantage
• Proficient in spoken and written English, Cantonese, and Mandarin
• Skilled in Microsoft Word, Excel, PowerPoint, and Chinese word processing
• A proactive team player with strong commercial awareness
• Fresh graduates are welcome to apply for the Assistant Officer position