AVP/ Manager, Programme Management – UAT Management

What You Will Be Doing

• Support the development of loan onboarding and underwriting management system, primarily as the UAT management lead.

• Assist the PO Lead in overseeing the development of the UAT test plan and communication with UAT testers.

• Support the loan workflow revamp

• Drive initiatives and drive the development and ongoing enhancement of the loan originate system, ensuring alignment with regional design standards and best practices.

• Drive the end-to-end delivery and usage of loans programmes, ensuring alignment with customer needs and market demands.

• Conduct market research to understand customer requirements, competitor offerings, and industry trends, using insights to innovate and improve products and processes.

• Develop and manage the product roadmap, implementation timelines, and project milestones to deliver differentiated digital banking solutions.

• Strategize go-to-market plans to ensure successful product launches and monitor customer acceptance through tracking metrics.

• Monitor product performance through analytics and customer feedback, making data-driven decisions for continuous improvement.

• Foster a culture of innovation within the team, encouraging creative problem-solving and the exploration of new technologies and methodologies.   

• Collaborate with internal stakeholders to ensure all products meet regulatory requirements and internal policies.

• Provide support to bank-wide development, including core banking revamp, banking website revamp etc.

What We Are Looking For:

• Bachelor degree in Business Administration or other relevant disciplines.

• Minimum of 5 -10 years' working experience in banking, preferably in SME banking, product management and / or digital product management

• Experience in digital build and UAT management is required, in addition to the usual loan product BAU job duties

• Experienced with senior stakeholder management, and for pushing through initiatives in a challenging environment

• Independent worker with an ability to multi-task under tight timelines

• Driven, willing to challenge the status-quo and be innovative in problem solving

• Strong understanding of banking products and balances between benefit to the bank and benefit to the customer

• Demonstrated ability to manage projects from concept to execution, with a focus on customer experience.

• Excellent analytical and problem-solving skills.

• Strong communication and collaboration skills to work effectively with cross-functional teams.

• Prior experience in product management – consumer or commercial products – and/or lending experience. i.e. SME Credit or Commercial Banking Relationship Manager with Trade knowledge will be a plus