Beauty & Wellness Receptionist

Responsibilities:

• Answer telephone calls and ensure all beauty and wellness treatment reservations are made accurately
• Responsible to explain and upsell all the beauty and wellness treatments, services and products on each visits
• Ensure all treatment books are accurate input in the system
• Greet guest with a warm and friendly welcome and prepare welcome drinks for members
• Other assignments as required

Requirements:

• Higher Diploma or above in hospitality management or any related disciplines
• Minimum 1 year experience in customer services / beauty / hospitality industry / luxury hotel or clubhouse will be an advantage
• Good interpersonal skills and guest oriented
• Good command of both spoken and written English & Chinese (Cantonese & Mandarin)
• Flexible to work on shift