Associate Officer - Customer Services

HKR International Limited

 

Responsibilities:

  • Lead the concierge team and monitor the work performance.
  • Able to work independently according to company's procedure
  • To understand customers' need and effectively respond to customer's enquiries, demands or relay to relevant parties
  • Work with Estate Management team to raise constructive suggestions to superiors to improve quality of living of residents

Requirements:

  • Post-secondary level or Tertiary education,
  • Minimum 3 years related working experience, with 1 years supervisory experience
  • Certificate or Diploma in Hospitality will be an advantage
  • Holder of Security Personnel Permit is a must.
  • Team-player, pleasant and passionate in community involvement
  • Well interpersonal and communication skills with residents, owners. public members etc.
  • Good command of written and spoken English and Chinese
  • Knowledge in MS Office. Familiar with design software will be an advantage

Work Location: Discovery Bay

Free transportation to Discovery Bay will be provided.  In fact, it only takes 25 min ride for ferry from Central or 10-15 min ride for bus from Sunny Bay MTR.  If you want to know more about the work life in Discovery Bay, please watch this video: https://goo.gl/6LLK75

Benefits:

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, duty meal, birthday leave, medical and dental coverage and Top-up MPF scheme.  We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

More job information
Salary N/A
Benefits
  • 5-day week
  • Birthday leave
  • Discretionary bonus
  • Free duty meal
  • Marriage leave
  • Medical plan
  • Transportation allowance
Job Function
  • Beauty Care · Fitness - Receptionist · Customer Service
  • Property Management · Security - Customer Service · Concierge
  • Property Management · Security - General · Others
Location
  • Discovery Bay
Employment Term
  • Full-time
  • Permanent
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent

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