(Senior) Customer Services Officer *New Joiner Bonus $4000*

Responsibilities:

• Provide premium customer service to tenants and visitors in Grade A shopping mall and office tower
• Handle general enquiries and complaints of shoppers and tenants
• Ensure smooth daily operation of Customer Service Centres and Hotline Service
• Perform other duties assigned by supervisors

Requirements:

• Diploma holder or above
• Fluent in spoken Cantonese, English and Mandarin
• Candidates with relevant experience will be considered as Senior Customer Services Officer
• Fresh Graduate will also be considered
• Proficiency in MS Office computer skills
• Candidates with less experience will be considered as Customer Services Officer.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 24 months.