Guest Services Officer - Hugo's

Originally opened in 1969 and reincarnated at Hyatt Regency Hong Kong, Tsim Sha Tsui, Hugo’s is an authentic European restaurant where classic meets timeless, offering traditional western cuisine prepared only with the finest ingredients available.

What you will do:

• Provide courteous, professional and efficient F&B service at all times 
• Greet and seat guests in professional manner 
• Take and manage reservations and table assignments effectively 
• Engage in heart-felt and genuine conversation and respond to guests' inquiries in an efficient and courteous tone 
• Build and maintain positive rapport with customers 

What you should have:

• Qualification in Food and Beverage Service training
• Preferable prerequisite experience in a hotel/ restaurant with good standards
• Basic Computer Skills and Cashiering Skills 
• Good communication skills and language skill
• A great team player who is customer-oriented, attentive and hospitable